Mood reader

Paste customer messages and it reads the mood and spots who is about to leave.

Customer serviceNew

For developers: use it from the API

The same tool from your app. Send the fields and a list of items; you get the same verdicts back.

curl -s https://7aasm.com/v1/tools/mood-reader \
  -H "Authorization: Bearer $HASM_KEY" \
  -H "Content-Type: application/json" \
  -d '{"fields": {}, "items": ["Thanks, great service and fast delivery", "Third time contacting you and nobody answers! If this isn't fixed I'm cancelling and going elsewhere"]}'

Or send the same questions yourself to POST /v1/systemone:

{
  "state": "رسالة عميل:\n…",
  "questions": {
    "mood": {
      "type": "choice",
      "instructions": "ما نبرة المرسل الغالبة؟",
      "criteria": {
        "happy": "راضٍ أو شاكر",
        "calm": "هادئ وواقعي",
        "confused": "محتار ويطلب توضيحاً",
        "frustrated": "منزعج لكن مهذب",
        "angry": "غاضب أو يهدد"
      }
    },
    "churn": {
      "type": "noul",
      "instructions": "يلمّح المرسل إلى ترك الخدمة أو إلغاء الاشتراك أو الذهاب لمنافس"
    }
  }
}