Playground

Paste any message or request and define the questions you want answered.

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Message or case Plain text or JSON. Personal numbers are masked automatically before processing.

Questions

Edit questions as JSON

{
  "team": {
    "type": "choice",
    "instructions": "Which team handles this?",
    "criteria": {
      "refunds": "Refunds and payments",
      "parcels": "Damaged or lost parcels",
      "login": "Sign-in problems"
    }
  },
  "angry": {
    "type": "noul",
    "instructions": "Is the customer angry?"
  },
  "urgent": {
    "type": "noul",
    "instructions": "Is there a deadline coming up?"
  },
  "level": {
    "type": "score",
    "instructions": "How upset",
    "criteria": [
      "Calm",
      "Annoyed",
      "Furious"
    ]
  }
}

Your rules (optional)

Write your policy as you would brief a new colleague. Hasm follows it before its own judgment.

Your result appears here

Write a case and your questions, then press Decide.